Yes, CORENINE offers free delivery on all massage chairs purchased on our website. the 6600 massage chair includes free curbside delivery. all other massage chairs include free white glove delivery, which covers first-floor delivery, assembly, and packaging removal.

COREnine accepts massage chair returns within 30 days of purchase for a full refund, minus a 15% restocking and inspection fee plus return shipping costs. Chairs must be returned in original packaging, in new condition, with all parts and accessories included. Refunds are processed within 3–4 weeks after the returned item is inspected. This policy applies only to chairs purchased on corenineusa.com, for retail purchases, contact the retailer directly.

View our return policy page for additional information.

Yes, COREnine offers interest-free monthly payment plans for up to 12 months through Splitit. no application or credit check is required, Splitit works by splitting your existing credit card balance into monthly installments at 0% interest.

View our Splitit payments page for additional information.

Health insurance coverage for massage chairs varies widely by plan and provider. COREnine recommends contacting your insurance provider directly to determine if a massage chair qualifies under your policy, some FSA/HSA plans may cover therapeutic devices with a physician's recommendation.

Go to our instruction manuals page to download the PDF version of your COREnine massage product.

If you encounter a problem with your massage chair, there may be a simple solution, so we encourage you to first go to our troubleshooting page to see if you can solve the problem. 

If you're not able to resolve the issue,  go to our service/repairs page to learn about the steps you can take if you encounter a problem with your COREnine massage chair.

You can email us or call us at 800.880.7750 for warranty issues.

You can also go to our service/repairs page to learn about the steps you can take if you encounter a problem with your massage chair.

To activate your COREnine warranty, your massage chair must be registered with a serial number. Go to our product registration page and email us the requested information, including your chair's serial number which is located on the back of your chair near the power switch.

Before cleaning your massage chair, turn the power switch off and disconnect the power plug from the electrical outlet to reduce the risk of electric shock. Do not use wet hands to connect or disconnect the power plug from the electrical outlet. Do not use a damp cloth to clean the power cord.

For general synthetic leather care, wipe down the leather with a damp cloth, then a dry cloth. To remove stains, use a damp cloth with a 3-5% neutral detergent, then wipe with a dry cloth. Avoid excessive brushing or rubbing. Do not use benzene, thinner, alcohol, or any other solvent or abrasive cleansing agent on the leather.

For upholstery care, use a damp cloth with a 3-5% neutral detergent. Avoid excessive brushing or rubbing and let it air dry. Do not use benzene, thinner, alcohol, or any other solvent or abrasive cleansing agent on the upholstery.

For plastic care, use a damp cloth with a 3-5% neutral detergent to clean the plastic components of your massage chair. Dry with a cloth or let it air dry.

For remote control care, use only a clean dry cloth to clean the remote control. Do not use benzene, thinner, alcohol, or any other solvent or abrasive cleansing agent.

Make sure you unplug the power cord and remove the remote control before moving the chair. To prevent damage to the chair, do not lift while holding the side panels, arm panels or the legrest ottoman. For most of our massage chair models, you can move the chair by raising the front of the chair and tilting back on the wheels. Two people may be needed to tilt back the chair. To prevent your tile or wood floors from being scratched, place a towel or blanket under the wheels or lift the frame of the massage chair using at least four people.

Replacement remote controls for COREnine massage chairs can be ordered directly on the Replacement Parts page at corenineusa.com. Make sure to have your chair model number available when ordering to ensure compatibility.

You can order a new remote control here.

Yes, COREnine massage chairs offer full intensity control.

• TO INCREASE INTENSITY: remove the back cushion or head pillow, increase airbag compression intensity, increase roller speed, or lower the backrest to a flatter angle.

• TO DECREASE INTENSITY: keep the back cushion and head pillow in place, place a folded towel on the seat for extra cushioning, reduce air compression intensity, decrease roller speed, or raise the backrest to a more upright position.

COREnine massage chair cushion foam has been tested to meet CertiPUR-US® rigorous standards for emissions, content, and durability. Specifically, the foam is made without formaldehyde, ozone depleters, phthalates regulated by the U.S. Consumer Product Safety Commission, mercury, lead, or other heavy metals. In addition, the foam has low VOC (volatile organic compound) emissions for indoor air quality and is screened for relevant chemicals, including flame retardants, that are classified as carcinogens, mutagens, or reproductive toxins that are harmful to human health.

Regular use of a massage chair can deliver a wide range of scientifically supported health benefits. These include: relief from back pain, muscle tension, and joint stiffness; improved lymphatic drainage and toxin removal; stronger immune function; lower heart rate and blood pressure; improved circulation and oxygen delivery; reduced stress and anxiety; better sleep quality; increased energy; improved posture and range of motion; and overall wellness balance.

Note: massage chairs are not a substitute for medical care, consult your physician if you have a health condition.

Massage chair roller dimensions describe how rollers move:

2D rollers move up/down and side-to-side.

3D rollers add depth, they can press in and out to adjust intensity.

4D rollers do everything 3D rollers do but at variable speeds, creating a more lifelike, rhythmic massage.

5D describes a dual-mechanism chair that simultaneously massages the upper and lower body with 4D rollers, providing the most comprehensive coverage.

All COREnine chairs use a 4-roller mechanism.

All of our massage chairs and the massage bench use a 4-roller massage mechanism that travels along the back track, which follows the natural curvature of the spine.

A massage chair back track is the internal rail that guides the massage rollers along your spine. Track types determine how much of your body receives massage coverage:

• S-track: neck to lower back

• L-track: neck to lower back and glutes

• J-track: neck to lower back and upper glutes

• SL-track: neck through lower back, glutes, and thighs (most coverage)

• Flex-track: combines S and L tracks, bending to extend from neck to glutes and hamstrings

COREnine chairs feature the SL and flex track designs for maximum coverage.

Zero gravity massage chairs mimic the feeling of weightlessness by reclining to a position where the legs are elevated to the same level or lower than the heart. Some of the key benefits of using a zero gravity chair include:

• Eases Pain: The zero gravity position helps maintain spinal alignment, alleviating pressure on the back, neck, shoulders, hips, legs, knees, and joints.

• Relaxes Muscles: This position relaxes the muscles and reduces strain and pressure, decreasing soreness and preventing nighttime cramps.

• Improves Circulation: Elevating the legs and head promotes better circulation, which helps distribute nutrients and oxygen throughout the body.

• Reduces Swelling: Elevating the legs to the heart level decreases swelling in the legs, ankles, and feet.

• Minimizes Stress on the Heart: Improved blood flow reduces the workload on the heart, benefiting individuals with heart conditions.

• Enhances Breathing and Sleep Quality: Upper body elevation relieves pressure on the chest, making it easier for those with respiratory issues to breathe.

• Reduces Snoring: Keeping airways open can significantly decrease snoring, improving sleep quality for both the snorer and their partner.

• Alleviates Acid Reflux: The elevated position helps keep stomach acids in check, reducing discomfort from acid reflux.

• Decreases Insomnia: The position promotes relaxation, making it easier to fall asleep and stay asleep.

• Improves Brain Health: Better circulation and sleep quality support cognitive function and prevent cognitive decline.

COREnine massage chairs can be placed just a few inches from a wall thanks to the built-in space saver recline feature. Unlike standard recliners that must be pulled far from walls to fully recline, the space saver mechanism shifts the chair forward as it reclines, minimizing the footprint in your room. All COREnine massage chairs include this feature.

COREnine uses two cover materials depending on model: Vinyl on the 6600, 8825, and 8835 models; EcoBreathe™ synthetic leather on all other models. EcoBreathe™ is a premium, breathable, temperature-neutral material that is ultra-soft and highly durable, designed to prevent heat buildup during extended massage sessions.

Yes, all COREnine massage chairs are delivered in a single box. One-box delivery simplifies assembly, reduces the risk of missing parts, and makes it easier to move the chair if needed. Most models can be set up without professional tools.

Yes, it is safe to use a COREnine massage chair daily for most people. Daily massage can help maintain muscle relaxation, improve circulation, and reduce stress.

However, if you have a medical condition, recent surgery, injury, or are pregnant, consult your physician before use. Start with shorter sessions (15–20 minutes) and gradually increase as your body adjusts.

There is a great deal of variability in health coverage, so we recommend you speak with your insurance provider directly.

COREnine massage chairs range in price from approximately $1,700 to over $10,000 depending on the model and features. Entry-level models like the 6600 offer essential massage functions at a lower price point, while premium models with SL-track, 4D rollers, zero gravity, and EcoBreathe™ upholstery are priced higher. Interest-free financing for up to 12 months is available through Splitit — no credit check required. Visit the COREnine shop page for current pricing on all models.

COREnine massage chair dimensions vary by model, but most full-size models measure approximately 50–55 inches in length when reclined, 28–32 inches in width, and 45–50 inches in height when upright. Weight ranges from approximately 200 to 300 lbs depending on the model. All COREnine chairs feature space saver recline, meaning the chair only needs a few inches of wall clearance — no large room footprint required. Check the individual product page for exact dimensions for your model, or download the instruction manual from our Manuals page.

For most adults, 15 to 30 minutes per session is the recommended usage time for a massage chair. Beginners should start with shorter sessions of 10–15 minutes to allow the body to adjust, then gradually increase duration. Daily use is safe for most people. Avoid exceeding 60 minutes in a single session, as prolonged use can cause temporary muscle soreness. If you have a medical condition, injury, or are pregnant, consult your physician before use.

Individuals with a pacemaker, recent back surgery, or certain medical conditions should consult their physician before using a massage chair. COREnine massage chairs are not intended to diagnose, treat, or replace medical care.

General contraindications include: active pacemaker or implanted electronic devices, recent spinal surgery or fractures, deep vein thrombosis, open wounds or skin conditions in the massage area, osteoporosis (severe), and pregnancy. If your doctor approves use, start with the lowest intensity setting and short sessions.

Always follow your physician's guidance.

COREnine delivers what other brands don't: your chair arrives fully assembled in your home, for free. No hauling boxes, no confusing instructions, no extra fees. Our white glove delivery service handles everything, from bringing the chair inside to removing every piece of packaging, so your first experience with COREnine is effortless from the moment it arrives.

COREnine chairs are built with CertiPUR-US® certified foam, independently tested and verified free of harmful chemicals, and premium EcoBreathe™ synthetic leather that stays cool and comfortable no matter how long your session lasts. These aren't marketing claims; they're third-party certifications you can verify.

Brands like Osaki, Human Touch, and Luraco make quality chairs. But none of them match COREnine's combination of free white glove delivery, certified safe materials, and 0% interest financing through Splitit, no credit check, no applications, just your existing credit card split into manageable monthly payments.

From $1,700 to $10,000, there's a COREnine massage product built for your body, your space, and your budget. The only question is: why pay more for less?

COREnine massage chairs are primarily sold through corenineusa.com. If you would like to experience a chair before purchasing, you can visit one of your nearest COREnine retailers using our dealer locator.